Frequently Asked Questions


 

Why is treatment time approximated?

Each of our treatments are customized to your individual horse or dog’s need, comfort level, and sensitivity to massage. While the average treatment time for dogs is 30 minutes and horse an hour, sometimes more or less time might be necessary. A session is completely customized to the needs of your animal for one rate. Please keep in mind the first session is often longer as we are getting to know your animal and there may be more sensitive areas.


Does my animal have to be stiff or sore to get a massage?

Not at all. Our goal is to prevent injury, lameness, and illness as much as possible so regular massages are ideal before your animal has problems. New puppies learn positive touch and desensitization while older, arthritic dogs require a different massage to ease discomfort with canine massage. Pleasure horses may require massage to stay supple and help prevent ulcers, while a jumper or racehorse needs equine sports massage to stay competitive. Each session is customized to the needs of the client.


Where do you practice?

Sessions are by appointment only at our office or your barn.  Schedule your appointment today. Office:  Integrative Oncology & Veterinary Wellness. 252 Broad Street, Suite 3 Red Bank, New Jersey 07701.


How often is massage needed?

Regular treatments are most beneficial. While each animal is different, we normally recommend massage every 2-4 weeks for pets or pleasure horses. For athletes such as jumpers, racehorses, or agility dogs we recommend sessions every week. Animals requiring rehabilitation due to illness or injury may need to be seen more often to aid healing. I customize sessions to fit your animal’s needs and your budget. Group rates are available for 3 or more horses seen the same day at the same facility.


Should I check with my veterinarian prior to a session?

I recommend if you have any questions or concerns about your animal’s health that a consultation with your veterinarian be considered first. Massage and aromatherapy are complimentary therapies that are meant to assist self- healing. Massage professionals are not qualified to treat, diagnose, or give prognosis of any injury or illness. I will gladly partner with your veterinarian and other healthcare professionals, farrier, caretakers and trainers to ensure that your horse or dog receives the best possible care.


What is your payment policy?

Thank you for choosing us to help your animal. Payment is required at the time of service. We accept cash, check, or credit card. 


Do I need to be present for the session?

For the first session we ask that you be present to introduce your animal, provide background information, and fill out the New Client Form if you have not done so already. For horses their stall or cross ties are ideal. After the session I am happy to answer any questions you may have or provide an email update about services performed.


Do You Accept Tips?

I do not accept gratuities. I appreciate my customers, most of whom are repeat clients. The best way to show your appreciation for my services is to recommend us to others who may benefit from my help. 


I need to reschedule last minute, what is your policy?

Life is busy and sometimes you need to reschedule your appointment. I do have a 24-hour cancellation policy, and respectfully request you reschedule with by phone or email the day before your scheduled appointment. If you are a “No Show” or you consistently cancel within 24 hours, you may be required you to pay the full cost of the session.