What is the treatment time?
Each of our treatments are customized to your individual animal’s need, comfort level, and sensitivity to massage. The average treatment time for small animals is 30 minutes and for horses is 45 minutes. Please keep in mind the first session is often longer as we are getting to know your animal, building trust, and there may be more sensitive areas but there is one flat rate. We don’t rush and we don’t nickel-and-dime you.
Does my animal have to be stiff or sore to get a massage?
Not at all. Our goal is to prevent injury, lameness, and illness as much as possible so regular massages are ideal BEFORE your animal has problems. New puppies learn positive touch and desensitization while older, arthritic dogs require different techniques to ease discomfort with massage. Pleasure horses may require massage to stay supple and help prevent ulcers, while a jumper or racehorse needs bodywork to stay competitive. Each session is customized to the needs of the client.
Where do you practice?
Sessions are by appointment only at the Red Bank office or your farm/barn. Schedule your appointment today. Office address: 252 Broad Street, Suite 3 Red Bank, New Jersey 07701.
Barns that are located more than 30 miles outside of Red Bank, New Jersey may be subjected to a gas surcharge and a minimum number of horses. Please inquire for details.
*Please note we do offer home visit for small animals with high anxiety related to travel or new situations or whom have mobility issues.
How often is massage needed?
Regular treatments are most beneficial. Each animal has different needs depending on age, fitness level, and condition.
- Pleasure horses and general wellness for dogs should be seen every 4-6 weeks.
- Senior animals should be seen every 2-4 weeks depending on need and severity.
- For athletes such as jumpers, racehorses, or agility dogs we recommend sessions weekly.
- Animals requiring rehabilitation due to illness or injury may need to be seen more often to aid healing, but no more than twice per week.
We customize sessions to fit your animal’s needs and your budget. In addition, group rates are available for 3 or more animals seen the same day at the same facility.
Should I check with my veterinarian prior to a session?
We recommend if you have any questions or concerns about your animal’s health that consultation with your veterinarian is considered first. Massage, acupuncture, and aromatherapy are complementary therapies that are meant to assist self- healing. Massage professionals are not qualified to treat, diagnose, or give a prognosis of any injury or illness. We will gladly work with your veterinarian and other healthcare professionals, farrier, caretakers, and trainers to ensure that your animal receives the best possible care.
What is your payment policy?
Thank you for choosing us to help your animal. Payment is required at the time of service. We accept cash, check, or credit card payments. Venmo may also be considered.
Do I need to be present for the session?
For the first session, we ask that you be present to introduce your animal, provide background information, and fill out the New Client Form if you have not done so already. For farm animals their stall or cross ties are ideal. After the session, I am happy to answer any questions you may have or provide an evaluation of services performed and what was found for your records. Your attendance for follow-up appointments is at your discretion.
Do You Accept Tips?
We do not accept gratuities. We appreciate our customers, most of whom are repeat clients. The best way to show your appreciation for the services is to recommend us to others who may benefit from my help or leave a review on our Facebook page!
We do offer a referral discount! For any client that notes your name when booking an appointment you will receive $10 off your next service.
I need to reschedule last minute, what is your policy?
Life is busy and sometimes you need to reschedule your appointment. I do have a 24-hour cancellation policy and respectfully request you reschedule with by phone or email the day before your scheduled appointment. If you are a “No Show” or you consistently cancel within 24 hours, you may be required you to pay the full cost of the session.